Answers to your Questions

I placed an order but did not recieve a confirmation.

Can you please check your spam folder? A receipt is automatically sent when your credit card is charged. Sometimes it ends up in your emails spam folder. If it is not there, please use our contact form and supply your order number.

Checking on Status of my Order.

We are a small very business. We expect in-stock orders to be fulfilled 2-4 weeks and shipped out after that. Out of stock or back orders may be longer than that. A tracking number will be emailed after the shipping label is created and awaiting pick up by our carrier. If your entire order was listed in stock and it has been over four weeks please contact us via the contact form with your order number.

Back orders and preorders.

If a product is out of stock, you may have the option to pre-purchase before that product is made. Pre-ordering increases your chance of getting a limited product before it is released to the general public. Limited edition or low in demand products may be weeks or months till we acquire enough orders to create. Another option is to wait till the product is in stock and take your chances it does not sell out before you get a chance to order.

Out of Stock

If an item is out of stock you can click notify on that product. When it is released to the general public you will receive an email alerting you it is available. When that release is sold out it will be out of stock again until we receive enough notifications that the the product is desired. Pre-orders will be fulfilled before any remaining stock is released to the public for sale.